Gardenflare is a brand that offers stylish fire tubes for the garden and patio. We focus on quality, safety and sustainability and develop products that are not only visually appealing but also provide long-lasting use. Our fire tubes are designed to run on standard wood pellets for efficient and clean combustion.

Sustainability is important to us. We attach particular importance to using robust and durable materials for our fire tubes. Our products are designed so that they can be used for a long time and can be supplemented with spare parts if necessary.

Gardenflare is a brand of SUND Digital GmbH + Co KG. Our team consists of experts for innovative and high-quality products in the garden and outdoor sector. We place particular emphasis on quality, sustainability and the creation of a unique outdoor experience. Our aim is to offer stylish yet functional solutions for your patio and garden with our fire tubes.

Gardenflare fire tubes are decorative fire columns designed for use in gardens and on patios. They are made from high-quality materials such as stainless steel or powder-coated stainless steel and produce an impressive flame of up to 1.5 meters in height, depending on the model. The fire tubes are easy to install and run on standard wood pellets.

Depending on the model, the fire tube is supplied with the following components:

• Combustion chamber: This is where the wood pellets are burned.
• Pellet chute: For filling with wood pellets, which gradually slide into the combustion chamber.
• Cover: Protects the pellet chute and regulates the air supply.
• Lid: Closes the pellet chute and prevents smoke from escaping.
• Holder for glass tube: Securely attaches the glass tube to the fire tube.
• Chimney tape: Provides additional stability for the glass tube on the bracket and cover.
• Feet: Gives the fire tube stability on solid ground.
• Ash drawer: Catches the ash and makes cleaning easier.
• Glass tube: For transparent protection around the flame.
• Hexagon socket wrench: Tool for fitting the hexagon socket screws.
• Hexagon socket screws: Fastening screws for secure mounting of the individual parts.
  

We offer different variants, including

• Fire tube silver stainless steel
• Fire tube black (powder-coated stainless steel)
• Premium steel fire tube
• Steel fire tube kits for DIY enthusiasts

Each model is characterized by high-quality materials and easy handling.

The Gardenflare fire tube is operated with standard wood pellets. These gradually fall from the pellet chute into the combustion chamber where they are ignited. The fire tube produces an impressive flame up to 1.5 meters high, depending on the model, which creates a special atmosphere in your outdoor area.

Lighting the Gardenflare fire tube is easy if you follow these 5 steps:

1. Preparation:

• Remove all old residues and ash from the combustion chamber.
• Clean any deposits in the small burner tube with a spatula so as not to obstruct the air flow.
• Only fill the pellet chute with dry, commercially available wood pellets directly before lighting, as these could otherwise draw in moisture.

2. Filling with pellets:

• Place up to 1 kg of pellets in the pellet chute. This is sufficient for a burning time of approx. 75 minutes. If you want a shorter burning time, use fewer pellets accordingly.

3. Lighting:

• Do not use liquid or gel-like barbecue fire starter, only solid firelighters such as firelighter cubes or firewood wool. Place a fire starter in the combustion chamber from above, then place a handful of pellets on the fire starter and then another fire starter.
• Light the fire starter with a long match or a stick lighter, as this method is the most reliable.

4. Attach the glass tube:

• Carefully place the glass tube on top. Take care not to burn yourself on hot parts.

5. Development of the flame

• The flame needs a little time to develop. Allow the flame to burn steadily in the fire tube, making sure that it is not directly in the wind. After approx. 20 minutes, depending on the model, the flame should be fully developed
  
  

The Gardenflare fire tube is specially designed for use with commercially available wood pellets. The pellets must have a diameter of 6 mm and a length of between 3-40 mm (ENplus A1 standard). Other fuels such as wood chips, straw pellets, charcoal, liquid fuels or similar materials must not be used as they could damage the fire tube and impair safety. Wood pellets ensure clean and efficient combustion.

• Only use the fire tube outdoors and never indoors.
• Do not move the fire tube while it is in operation.
• Never leave the fire tube unattended while it is burning.

The fire tube is designed exclusively for outdoor use. It is perfect for gardens, terraces or other outdoor areas. Make sure that the fire tube is placed on a flat, non-flammable surface and keep a distance of at least 3 meters from flammable materials. Never operate the fire tube in closed rooms.

With a filling of around 1 kg of standard wood pellets, the Gardenflare fire tube has a burning time of around 75 minutes. This burning time may vary slightly depending on the pellet type and density. If you want a shorter burning time, you can adjust the quantity of pellets accordingly.

No, most parts of the fire tube become very hot. Use heat-resistant gloves when cleaning the fire tube after it has cooled down.

The fire tube becomes very hot during operation and should never be used by children. Always keep children away from the fire tube and do not leave them unattended near it. Cleaning and maintenance of the fire tube should also not be carried out by children. Make sure that the fire tube is always placed on a stable, level surface and cannot be knocked over.

Do not use the fire tube if it is damaged. Contact customer service to request spare parts or repairs.

No, the fire tube should only be used in dry weather. Make sure that the fire tube is protected from the weather, such as rain or storms.

The discoloration of the stainless steel after use is completely normal and results from the mechanical properties of the material at high temperatures. These color changes do not affect the function or safety of the fire tube and contribute to the unique patina that the material develops over time.

While the Gardenflare fire tube is primarily designed as a decorative fire, the flame nevertheless emits a pleasant base heat that warms the tube and can be felt in the immediate vicinity - around 10 to 15 cm away from it. In addition, a more intense heat is generated directly above the pipe, as the flames can sometimes reach beyond the glass. Overall, however, the fire tube is more a stylish design than a heat source and creates an atmospheric ambience.

To maximize the service life of your fire tube, you should clean it after each use. Wait until the fire tube has cooled down completely and empty the ash from the drawer. Clean the glass tube and outer surfaces with warm water and, if necessary, a mild detergent. Do not use aggressive cleaning agents or metal brushes, as these can damage the material.

No, never clean the individual parts in the dishwasher, as this can damage the material.

In Germany, delivery takes 3-5 working days. For deliveries abroad (Austria, France, Denmark, Belgium and the Netherlands) the delivery time is 5-7 working days.

Deliveries within Germany are free of shipping costs.

Deliveries abroad:

• Austria: 10,00 €
• France: 10,00 €
• Denmark: 10,00 €
• Belgium: 10,00 €
• Netherlands: 10,00 €
  

No, there is no minimum order value.

Yes, after your order has been dispatched you will receive an e-mail with a tracking link that you can use to track the status of your delivery.

We accept the following payment methods, among others:

• Credit card
• PayPal
• Instant bank transfer
  

If you wish to change or cancel your order, please contact our customer service as soon as possible. We will do our best to process your request before the order is shipped.

If your order arrives damaged, please contact our customer service immediately. We will help you find a solution, be it a replacement or a refund.

Yes, we offer a selection of spare parts that you can reorder to ensure the longevity of your fire tubes. Thanks to the modular design of our fire tubes, replacing parts is quick and easy. Contact us to order original spare parts.