The brand

Find out more about our brand and what makes Gardenflare special.

Gardenflare is a brand that offers stylish fire pipes for the garden and terrace. We value quality, safety, and sustainability and develop products that are not only visually appealing but also allow for long-lasting use. Our fire pipes are designed to be operated with commercially available wood pellets, enabling efficient and clean combustion.

Sustainability is important to us. We attach particular importance to using robust and durable materials for our fire tubes. Our products are designed so that they can be used for a long time and can be replaced with spare parts if necessary.

We use DHL GoGreen to ship our products - and thus make an active contribution to reducing CO₂ emissions

Gardenflare is a brand of SUND Digital GmbH + Co. KG. Our team consists of experts in innovative and high-quality products for the garden and outdoor sector. We place special emphasis on quality, sustainability, and creating a unique outdoor experience. Our goal is to offer stylish and at the same time functional solutions for your terrace and garden with the fire pipes.

Gardenflare fire tubes stand for durable materials, sophisticated technology and modern design. The fire tubes are stored in Germany and dispatched quickly. Spare parts such as glass tubes are available separately in our shop. Instead of liquid fuels, Gardenflare products only use commercially available wood pellets. This ensures safety, comfort and a particularly stylish atmosphere in the outdoor area. Our customer service based in Germany is there for you personally: fast, reliable and competent.

Our products

Interesting facts about products and areas of application.

Gardenflare fire tubes are decorative fire columns that have been developed for use in gardens and on patios. They are made from high-quality materials such as stainless steel or powder-coated stainless steel and produce an impressive flame of up to 2 metres in height, depending on the model. In addition to the classic fire tube variants, premium models with a longer burning time are also available, as well as the compact Table fire and the impressive XXL fire tube. The fire tubes are easy to install and are fuelled with standard wood pellets.

The Classic, Premium and XXL fire tube versions are supplied with the following components:

  • Combustion chamber: This is where the wood pellets are burned.
  • Pellet chute: For filling with wood pellets, which gradually slide into the combustion chamber.
  • Cover: Protects the pellet chute and regulates the air supply.
  • Cover: Closes the pellet chute and prevents smoke from escaping.
  • Bracket for glass tube: Securely attaches the glass tube to the fire tube.
  • Chimney strap: Provides additional stability for the glass tube on the bracket and cover.
  • Feet: Gives the fire tube stability on solid ground.
  • Ash drawer: Catches the ash and makes cleaning easier.
  • Glass tube: For transparent protection around the flame.
  • Hexagon socket spanner: Tool for fitting the hexagon socket screws.
  • Hexagon socket screws: Fastening screws for secure assembly of the individual parts.
  • Cleaning brush (only for Premium and XXL models): For cleaning the glass tube.
  • Rain cover (XXL model only): For protection from the weather outdoors.

Tip: Take a look at the assembly video .

We offer different variants, including

  • Stainless steelTable fire in silver, black and white
  • Classic fire tube made of stainless steel in silver and black
  • Premium stainless steel fire tubein silver and black
  • XXL stainless steel fire tube in black

Each model is characterised by high-quality materials, easy handling and our special combustion technology, which ensures a particularly even, calm flame pattern.

The Gardenflare XXL fire tube is ideal for prestigious outdoor areas where design and atmosphere take centre stage. Typical locations are uncovered terraces and gardens in outdoor catering, exclusive outdoor lounges or entrance areas. With its impressive flame, high-quality stainless steel body and discreet heat emission, it creates an inviting, stylish atmosphere - perfect for places where guests like to linger and enjoy the ambience.

Table fire: safety and handling

Notes on the safe use of the table fire.

Thanks to their safety glass and robust stainless steel construction, our Table fire are designed for safe outdoor use. The Table fire are fuelled with standard wood pellets - without ethanol or other liquid fuels. They may only be used outdoors and under supervision.

No. The Table fire is intended for outdoor use only. Use indoors is prohibited, as the combustion of wood pellets can produce gases that are harmful to health.

The Table fire is filled from above with standard wood pellets when completely cooled down. Depending on the desired burning time, you can fill the combustion chamber to the top with pellets without pressing them in. To light the fire, place a solid ignition aid lightly embedded in the pellets directly in the centre of the combustion chamber. Only place the glass tube on the combustion chamber when the lighting aid has burned down completely and the fire has spread to the wood pellets.

Make sure that the pellets have burnt down completely after use and that the Table fire has cooled down sufficiently before you empty or refill it. A new burning process may only be started when there are no more flames or embers and the combustion chamber has cooled down. If you need to open the Table fire while it is still warm, for example if there are residual embers, only use suitable heat-resistant special gloves in accordance with PPE Regulation EU/2016/425, Category II.

Important:
The parts of the table fire can become very hot. Never touch the Table fire and its individual parts with bare hands during or shortly after operation.

Always place the Table fire on a stable, level, stable, heat-resistant and non-flammable surface. Make sure that it is not on the edge of a surface and cannot be blown over by the wind. The location must be easily accessible.

Important: The minimum distance to combustible materials and surrounding surfaces is 65 cm.

Classic, Premium and XXL fire tubes: safety and handling

Information on the safe use of the fire tube models.

The Gardenflare fire tube is fuelled with standard wood pellets. These gradually fall from the pellet chute into the combustion chamber where they are ignited. The fire tube produces an impressive flame up to 2 metres high, depending on the model, which creates a special atmosphere in your outdoor area.

Lighting the Gardenflare Classic, Premium and XXL firepipe models is easy if you follow these 5 steps:

1st preparation:

  • Remove all old residue and ash from the combustion chamber.
  • Clean any deposits in the small burner pipe with a spatula so as not to obstruct the air flow.
  • Only fill the pellet chute with dry, commercially available wood pellets directly before lighting, as these could otherwise absorb moisture.

2. filling with pellets:

  • Place the specified amount of pellets for your model in the pellet chute.

3. lighting:

  • Do not use liquid or gel-like barbecue firelighters, only solid firelighters such as firelighter cubes or firelighter wood wool. Place a lighting aid in the combustion chamber from above, then fill a handful of pellets on the lighting aid and then another lighting aid.
  • Light the firelighter with a long match or a stick lighter, as this method is the most reliable.

4. attaching the glass tube:

  • Place the glass tube carefully. Be careful not to burn yourself on hot parts.

5. development of the flame:

  • The flame needs a little time to develop. Let the flame burn steadily in the fire tube and make sure that it is not directly in the wind. After approx. 20 minutes, depending on the model, the flame should be fully developed. In strong or gusty winds, the flame pattern may be unstable and combustion may be impaired.

Tip: You can also watch the lighting video .

The Gardenflare fire tube is specifically designed for use with commercially available wood pellets. The pellets must have a diameter of 6 mm and a length between 3-40 mm (ENplus A1 standard). Other fuels such as wood chips, straw pellets, charcoal, liquid fuels, or similar materials must not be used, as they could damage the fire tube and compromise safety. Wood pellets ensure a clean and efficient combustion.

  • Use the fire tube exclusively outdoors and never indoors.
  • Do not move the fire tube while it is in operation.
  • Never leave the fire tube unattended while it is burning.

The fire tube is designed exclusively for outdoor use. It is perfect for gardens, terraces, or other outdoor areas. Make sure that the fire tube stands on a level, non-flammable surface, and keep a distance of at least 3 meters from flammable materials. Never operate the fire tube indoors.

With a filling of about 1 kg of commercially available wood pellets, the Gardenflare fire tube has a burn time of about 75 minutes. This burn time can vary slightly depending on the type and density of the pellets. If you want a shorter burn time, you can adjust the amount of pellets accordingly.

No, most parts of the fire tube become very hot during operation and must not be touched. For safe handling when emptying the combustion chamber or removing the glass tube after cooling down, we recommend the Gardenflare barbecue and heat glove. It is heat-resistant up to 350 °C and provides reliable protection against burns.

The fire tube becomes very hot during operation and should never be used by children. Always keep children away from the fire tube and do not leave them unattended near it. Cleaning and maintenance of the fire pipe should also not be performed by children. Make sure that the fire tube is always placed on a stable, level surface and cannot be knocked over.

Do not use the fire tube if it is damaged. Contact customer service to request spare parts or repairs.

No, the fire tube should only be used in dry weather. Make sure that the fire tube is protected from weather conditions such as rain or storm.

The discoloration of the stainless steel after use is completely normal and results from the mechanical properties of the material at high temperatures. These color changes neither affect the function nor the safety of the fire pipe and contribute to the unique patina that the material develops over time.

Whilst the Gardenflare fire tube is primarily designed as a decorative fire, the flame still gives off a pleasant basic warmth. The heat effect depends on the model: the classic and premium fire tube only give off a little heat, while the XXL model generates noticeable heat in the vicinity. Overall, however, the fire tube is more a stylish design than a heat source and creates a cosy atmosphere.

A fire tube is not intended as a heating device in the classic sense. Although some models - especially XXL fire tube - give off a noticeable warmth in the immediate vicinity, they do not replace outdoor heating. The main function is the decorative flame effect and the creation of an atmospheric ambience in the outdoor area.

If your fire tube is smoking heavily, there can be several reasons for this. The most common cause is damp or unsuitable pellets. A dirty combustion chamber, incorrect lighting methods, incorrect lighting aids or a blocked air supply due to ash residue can also cause smoke. Make sure you only use dry, commercially available wood pellets, clean the appliance regularly and only use solid lighting aids.

There can be various reasons for poor or irregular burning behaviour. It is often due to damp pellets, too little fuel, incorrect filling or insufficient air supply. In some cases, the combustion chamber is dirty or the ignition aid is unsuitable. Clean the fire tube regularly, ensure correct lighting with solid lighting aids and only use commercially available wood pellets.

A sooty glass pipe is usually a sign that the combustion process has not been clean. Common causes are damp pellets, poor air supply, incompletely burnt kindling or incorrect kindling. To clean the glass tube, allow the fire tube to cool down completely and wipe the tube with warm water and, if necessary, a mild detergent. Do not use abrasive sponges or aggressive cleaning agents.

Cleaning and Care

Care instructions for a long service life.

To maximise the lifespan of your fire tube, you should clean it after every use. Wait until the fire tube has cooled down completely and empty the ash from the drawer. The best way to clean the glass tube is with Gardenflare Special Cleaner, as it has been specially developed for heat-resistant glass such as fireplace and fire tube panes and gently removes even stubborn soot residues. You can simply clean the outer stainless steel surfaces with warm water and, if necessary, a mild detergent. Do not use aggressive cleaning agents or metal brushes, as these can damage the material.

No, the individual parts of the fire tube must not be cleaned in the dishwasher, as this can damage the material. For cleaning the glass tube, we primarily recommend the Gardenflare special cleaner, as it has been specially developed for heat-resistant glass such as fireplace glass and fire tube glass tubes. Alternatively, lighter soiling can also be removed by hand cleaning with warm water and a little mild washing-up liquid.

Delivery and Shipping

Information on dispatch, minimum order value and delivery costs.

Delivery in Germany takes 2-4 working days.
For deliveries to other EU countries (e.g. Austria, France, Denmark, Belgium, Netherlands), the delivery time is 2-8 working days.
Deliveries to Switzerland, Norway or the United Kingdom can take up to 8 working days.

In Germany: €4.99, free of charge for orders over €50.
EU countries: €13.99 flat rate.
United Kingdom, Norway, Switzerland: €59.99 flat rate.

Yes, the minimum order value is €20.00.

Yes, once your order has been dispatched, you will receive an email with a tracking link that you can use to track the status of your delivery.

Payment and Order

Information on payment methods and ordering process.

We accept the following payment methods, among others:

  • credit card
  • PayPal
  • Instant bank transfer

If you want to change or cancel your order, please contact our customer service as soon as possible. We will do our best to process your request before the order is shipped.

If your order arrives damaged, please contact our customer service immediately. We will help you find a solution, whether through replacement or refund.

Spare parts

Information on replacing individual components.

Yes, we offer a selection of spare parts that you can reorder to ensure the longevity of your fire pipes. Thanks to the modular design of our fire pipes, replacing parts is simple and quick. Contact us to order original spare parts.

Thanks to the modular design, you can easily replace various components such as the glass tube, the feet, the ash drawer or individual screws as required. The glass tube is available as a spare part directly in our shop. For all other spare parts, please contact our customer service team - we will be happy to help you.